Serving Customers

Latest News for: Serving customers

How to Handle an Angry Customer

Corvallis Gazette-Times 16 Aug 2018

When you work in retail, angry customers are inevitable ... That doesn't mean giving in to an outlandish customer demand. Instead, you have to take proactive steps to ratchet down the tension or remove the angry customer ... This sometimes placated customers ... If you serve them well during their momentary breakdown, in many cases they will become fiercely loyal customers ... Do your best to serve the customer even when it's not appreciated....

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FastForward.ai Launches “Ooredoo Next”, Myanmar’s New Digital Engagement Platform

Market Watch 16 Aug 2018

We enable mobile operators to give their customers 100% control of their choices ... Ooredoo served 164 million customers and generated revenues of QAR 32.7 billion as of 31 December 2017 ... We bring Silicon Valley technology and innovation to mobile operators, offering unprecedented pre-paid customer identity, intelligence and a communication channel to better engage and serve over 4 billion pre-paid mobile customers....

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Marne Martin Appointed as President of IFS's Service Management Business Unit and CEO of WorkWave

Market Watch 16 Aug 2018

Marne will focus on ensuring the entire portfolio of IFS's service management solutions provide customers with the business value they expect from a global industry leader in field service management (FSM) ... We remain completely focused on delivering solutions together with our partners that have an impact on the way our customers serve their customers."....

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VOMF 2018 discusses effectiveness of Chatbot

The Saigon Times 16 Aug 2018

Chatbot is designed with a range of features, enabling enterprises to serve various groups of customers ... A representative of CMC Telecom remarked that besides the chat function, Chatbot also helps enterprises provide automatic responses based on preset data and partly replaces switchboard operators in serving customers....

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David Perez to Retire as President and CEO of Terumo BCT on March 31, 2019; Antoinette Gawin Named Successor

Market Watch 16 Aug 2018

David also serves on the Terumo Corporation board of directors and will retire from this position at the end of his current term in June 2019. David has served as an exemplary leader since he began his career with Terumo BCT, then called COBE BCT, in May 1999 ... I have a deep emotional connection to the company, to our associates and customers, and to the patients we ultimately serve....

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Prime Distribution Services, An Ascent Global Logistics Company, Named to Food Logistics' 2018 Top 3PL & Cold Storage Providers List

Market Watch 16 Aug 2018

The Top 3PL & Cold Storage Providers list serves as a resource guide of third-party logistics and cold storage providers whose products and services are critical for companies in the global food and beverage supply chain ... Its diverse portfolio serves the construction, logistics, supply chain and other industries with print, digital and custom products, events and social media....

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Colorado cake shop owner in Supreme Court case sues Hickenlooper, Civil Rights Commission

Herald Mail 16 Aug 2018

DENVER — Jack Phillips, whose refusal to make a custom wedding cake for a gay couple went all the way to the U.S ... That was a few weeks after the Supreme Court ruled on June 4 in Phillips’ favor after he refused in 2012 to make a custom wedding cake for two gay men, Charlie Craig and David Mullins ... The lawsuit also claims that Phillips “serves everyone” — despite his refusal to create custom cakes for LGBT individuals....

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New barbecue food truck sets up shop at the Bangor Waterfront

Bangor Daily News 16 Aug 2018

Another new food truck has joined the lineup at the Bangor Waterfront — this time offering barbecue served with a huge array of homemade sauces ... Murchison has been making sauces for years to serve to customers at Silverton Sporting Camp, her camp in the Somerset County town of Canaan....

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Retrenched Mugg & Bean manager reemployed after furore

Sowetan Live 16 Aug 2018

Mugg & Bean has reemployed a member of staff who claimed that he lost his job because customers did not want to be served by a black manager ... mall told him that customers wanted a white manager....

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Central Hudson Gas & Electric and Sitetracker partner to manage thousands of T&D asset repairs ...

Dothan Eagle 16 Aug 2018

The Sitetracker team looks forward to helping Central Hudson and the rest of the utility industry operate more effectively and better serve their customers ... About Central Hudson Central Hudson Gas & Electric Corporation is a regulated transmission and distribution utility serving approximately 380,000 customers in portions of eight counties of ......

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Nuro and Kroger are deploying self-driving cars for grocery delivery in Arizona today

Crunch 16 Aug 2018

This pilot will serve a single Fry’s Food and Drug location in Scottsdale starting today. Customers can shop for groceries and place either same- or next-day delivery orders via the grocer’s website or mobile app ... In Scottsdale, however, Nuro will initially use Toyota Prius cars before introducing its custom self-driving vehicles....

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Zurich Expands Global Use of Guidewire InsurancePlatform with Selection of Guidewire Cyence Risk Analytics

Stockhouse 16 Aug 2018

“We are focused on helping our customers assess these cyber risks, and this product will help us make better underwriting, pricing, and enterprise risk management decisions so we can meet that goal.” ... Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in global and local markets ... We are privileged to serve more than 350 companies in 32 countries....

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