• Serve Food and Beverage to Customers: Part 1 - SITHFAB003A

    Head to http://www.ascet.edu.au for more resources and information on our online and in-house qualifications or http://www.saxtonhale.com.au/alad/view_library.cfm for more information on how to purchase this video, along with other quality training videos and resources for commercial use.

    published: 09 Jan 2013
  • 15 STEPS TO GREAT CUSTOMER SERVICE

    Follow these 15 quick and easy steps to provide great customer service at work. -- Created using PowToon -- Free sign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.

    published: 17 Jan 2014
  • Serve Food and Beverage to Customers: Part 2 - SITHFAB003A

    Head to http://www.ascet.edu.au for more resources and information on our online and in-house qualifications or http://www.saxtonhale.com.au/alad/view_library.cfm for more information on how to purchase this video, along with other quality training videos and resources for commercial use.

    published: 09 Jan 2013
  • J31 Take to me Serving Customers with Disabilities

    Clips of Warren Rupnarain who overcome his hardship as disability person and live and work like a normal one. He also gives tips for those who are in the same situation.

    published: 21 Feb 2014
  • Restaurant Training Video

    This is a video I produced for a restaurant.

    published: 26 Mar 2013
  • Table service: serving customers

    In this resource you will watch a video and learn expressions to use when serving customers.

    published: 23 May 2015
  • Starbucks Customer Service

    What happened to the customer always being right? Better TV's Brooke Carlson went in search of good customer service.

    published: 15 Jan 2008
  • Serving Customers

    At Sempra Energy, we explore the potential for new technologies to positively impact our customers. Learn more at responsibility.sempra.com.

    published: 21 Jun 2016
  • Zalando Customer Care in Berlin: Serving Customers from 15 Countries

    Prudencio and the rest of the Customer Care Team deal with enquiries from customers in all countries where Zalando is active by email and telephone. Everyone can personally contribute to our lively culture, like Martina for example. She is a big fan of Switzerland. As a Customer Care Specialist for our Swiss customers, she uses her local knowledge to deal with their enquiries quickly and with empathy. #neverstop caring #VoiceOfFashion Check out our latest vacancies and find more information about Zalando as an employer: Visit https://jobs.zalando.com Subscribe to our YouTube channel: https://www.youtube.com/ZalandoTV?sub_confirmation=1 --- Zalando is one of Europe's largest online shops: we have clothing, shoes, bags and accessories for the entire family, as well as a wide range of spor...

    published: 04 Nov 2015
  • Hagebau – Serving customers wherever they are with SAP Hybris

    European wholesaler cooperative Hagebau wanted to be able to offer commercial customers the chance to browse their entire range of products online. And with SAP Hybris they were able to do just that. Now customers can enter the store form wherever they are, whenever they want to. At the same time Hagebau gains a competitive advantage. Transcript: We finally have the opportunity to offer our commercial customers our entire product range online through the Hagebau hybris online store. Our sales representatives have more time to focus on selling. Thanks to the hybris-based online store, we can now digitize many of our processes. Most of our customers are based in rural areas. Thanks to our specialist online store, our customers are spared long-distance trips and we gain a competitive edge. ...

    published: 01 Feb 2016
  • Learn about body language when serving in a bar.

    Learn about the importance of body language when serving a customer. Here Angus Winchester talks about the importance of body language. Although they are generally not aware of it, many people send and receive non-verbal signals all the time. The technique of 'reading' people is used frequently and positive signals help assure and reassure customers when serving drinks.

    published: 21 Jan 2013
  • Eurostar: Engaging Employees & Serving Customers Better

    Two decades ago, Eurostar reimagined the way people travel from the UK to Paris and Brussels forever. Today Eurostar is focused on delighting customers from across the Continent with the addition of new routes and the redesign of their entire fleet, including the addition of the new e320 train. Connecting more than 100 destinations across Europe, Eurostar sets the standard for international train travel. Join Eurostar CIO Antoine de Kerviler for an inside look at how Eurostar is enabling and aligning all employees to deliver the best experience. We'll explore Eurostar's strategy to improve the customer experience and grow the business, the technology strategy to align and enable employees across all areas of the business to support the new e320 introduction, the transition off Sharepoint a...

    published: 06 Oct 2015
  • Serving customers in global market

    published: 19 May 2017
  • Serving Customers with Integrity

    One customer speaks about how she appreciates the consistency of Berkeys service integrity.

    published: 21 Oct 2011
  • 10 Tips for Serving Customers Via Social Media

    According to ICMI research, more than 2/3 of contact center leaders acknowledge that social media is a vital channel for customer support. Despite that realization, less than half of contact centers today formally offer social media customer care. Adding new support channels to the mix is no easy task! And with the rapid evolution of social media platforms and technology, piloting a social care program can feel even more daunting. Our #ICMIchat community shared some best practices this week. Here are 10 tips to help you get started. More advice here: http://www.icmi.com/Resources/Whitepapers/Worksheet-Social-Care

    published: 16 Jun 2017
  • Oh Yes I Can: Serving customers with disabilities

    13 million adults in the UK have a disability or care for someone who has. If you're in business, you ignore this huge market at your peril. This 20 minute video shows how making goods and services accessible to disabled people is good business sense. And it explains why 'accessibility' does not just mean ramps for wheelchair users. Beyond physical accessibility, the examples show the importance of awareness of disabled people's needs. The 'Equipment & Adaptations Lucky Dip' shows how easy it often is to serve disabled customers better. And the programme ends with a guide to disability 'etiquette'.

    published: 19 Jun 2014
  • Adrianna Papell — Serving Customers Online with FedEx

    Adrianna Papell offers quality dresses that feature unique designs, fit great, and feel customized to the wearer. Women love Adrianna Papell dresses because the brand focuses on their needs — from searching on the website to taking advantage of flexible delivery options. Find out more about how this fashion-forward business serves online customers and brings a new level of customization and convenience with FedEx.

    published: 13 Dec 2016
  • Professional Selling Serving Customers—Serving the Firm

    Ch 14 Video

    published: 19 Jul 2012
  • Serving Customers, Without Even Talking (VOA On Assignment Nov. 15)

    Washington has become a unique hub for the city's deaf community. The market employs and caters to deaf and hearing people, and also was built using deaf-design principles to make it easier for deaf people to communicate. And as VOA's Michael Lipin tells On Assignment, the market is a place where deaf and hearing people can hang out together.

    published: 15 Nov 2013
  • A slice of 5G serving global customers

    Ericsson and the leading operator SK Telecom are running a successful trial of 5G Federated Network Slicing in South-Korea. The solution secures the network performance across borders, significantly reduces latency and makes life easier for third-party application developers. Watch this testimonial video and visit the Ericsson webpage referenced below for more information. https://www.ericsson.com/5G-core

    published: 09 May 2017
  • 3 Questions: Mark Babbitt on Serving Customers Better

    MARK BABBITT is CEO and Founder of YouTern, a social community for college students, recent graduates and young professionals that Mashable calls a "Top 5 Online Community for Starting Your Career." A prolific blogger and speaker, he is also President of Switch and Shift and a co-founder of ForwardHeroes.org. Mark is the father of five and a grandfather; he and his wife call Seattle home.

    published: 31 Jul 2014
  • Improving Customer Service for People with Disabilities

    published: 04 May 2011
  • Roblox Restaurant Tycoon Ep1 Cooking Food, and Serving Customers!

    published: 07 Jun 2017
  • Stop Serving Customers

    It's time to stop serving customers and start serving individuals. The leadership of Agile Businesses know to customize to the person and it will get loyalty in return.

    published: 06 Dec 2011
Serve Food and Beverage to Customers: Part 1 - SITHFAB003A

Serve Food and Beverage to Customers: Part 1 - SITHFAB003A

  • Order:
  • Duration: 9:27
  • Updated: 09 Jan 2013
  • views: 70910
videos
Head to http://www.ascet.edu.au for more resources and information on our online and in-house qualifications or http://www.saxtonhale.com.au/alad/view_library.cfm for more information on how to purchase this video, along with other quality training videos and resources for commercial use.
https://wn.com/Serve_Food_And_Beverage_To_Customers_Part_1_Sithfab003A
15 STEPS TO GREAT CUSTOMER SERVICE

15 STEPS TO GREAT CUSTOMER SERVICE

  • Order:
  • Duration: 3:20
  • Updated: 17 Jan 2014
  • views: 181860
videos
Follow these 15 quick and easy steps to provide great customer service at work. -- Created using PowToon -- Free sign up at http://www.powtoon.com/ . Make your own animated videos and animated presentations for free. PowToon is a free tool that allows you to develop cool animated clips and animated presentations for your website, office meeting, sales pitch, nonprofit fundraiser, product launch, video resume, or anything else you could use an animated explainer video. PowToon's animation templates help you create animated presentations and animated explainer videos from scratch. Anyone can produce awesome animations quickly with PowToon, without the cost or hassle other professional animation services require.
https://wn.com/15_Steps_To_Great_Customer_Service
Serve Food and Beverage to Customers: Part 2 - SITHFAB003A

Serve Food and Beverage to Customers: Part 2 - SITHFAB003A

  • Order:
  • Duration: 14:06
  • Updated: 09 Jan 2013
  • views: 558727
videos
Head to http://www.ascet.edu.au for more resources and information on our online and in-house qualifications or http://www.saxtonhale.com.au/alad/view_library.cfm for more information on how to purchase this video, along with other quality training videos and resources for commercial use.
https://wn.com/Serve_Food_And_Beverage_To_Customers_Part_2_Sithfab003A
J31 Take to me Serving Customers with Disabilities

J31 Take to me Serving Customers with Disabilities

  • Order:
  • Duration: 10:57
  • Updated: 21 Feb 2014
  • views: 3183
videos
Clips of Warren Rupnarain who overcome his hardship as disability person and live and work like a normal one. He also gives tips for those who are in the same situation.
https://wn.com/J31_Take_To_Me_Serving_Customers_With_Disabilities
Restaurant Training Video

Restaurant Training Video

  • Order:
  • Duration: 12:16
  • Updated: 26 Mar 2013
  • views: 759371
videos
This is a video I produced for a restaurant.
https://wn.com/Restaurant_Training_Video
Table service: serving customers

Table service: serving customers

  • Order:
  • Duration: 0:49
  • Updated: 23 May 2015
  • views: 633
videos
In this resource you will watch a video and learn expressions to use when serving customers.
https://wn.com/Table_Service_Serving_Customers
Starbucks Customer Service

Starbucks Customer Service

  • Order:
  • Duration: 3:33
  • Updated: 15 Jan 2008
  • views: 480926
videos
What happened to the customer always being right? Better TV's Brooke Carlson went in search of good customer service.
https://wn.com/Starbucks_Customer_Service
Serving Customers

Serving Customers

  • Order:
  • Duration: 0:52
  • Updated: 21 Jun 2016
  • views: 102
videos
At Sempra Energy, we explore the potential for new technologies to positively impact our customers. Learn more at responsibility.sempra.com.
https://wn.com/Serving_Customers
Zalando Customer Care in Berlin: Serving Customers from 15 Countries

Zalando Customer Care in Berlin: Serving Customers from 15 Countries

  • Order:
  • Duration: 0:35
  • Updated: 04 Nov 2015
  • views: 3560
videos
Prudencio and the rest of the Customer Care Team deal with enquiries from customers in all countries where Zalando is active by email and telephone. Everyone can personally contribute to our lively culture, like Martina for example. She is a big fan of Switzerland. As a Customer Care Specialist for our Swiss customers, she uses her local knowledge to deal with their enquiries quickly and with empathy. #neverstop caring #VoiceOfFashion Check out our latest vacancies and find more information about Zalando as an employer: Visit https://jobs.zalando.com Subscribe to our YouTube channel: https://www.youtube.com/ZalandoTV?sub_confirmation=1 --- Zalando is one of Europe's largest online shops: we have clothing, shoes, bags and accessories for the entire family, as well as a wide range of sportswear, sporting equipment and designer brands. Zalando brings you the latest fashion trends from top international brands with free delivery and free returns. www.zalando.com Like us on Facebook: https://www.facebook.com/zalando Follow us on LinkedIn: https://www.linkedin.com/company/zalando Follow us on Instagram - Insidezalando: https://www.instagram.com/insidezalando/ Follow us on Instagram - official: https://instagram.com/zalando Follow us on Glassdoor: https://www.glassdoor.com/Overview/Working-at-Zalando-EI_IE613421.11,18.htm Follow us on Twitter: https://www.twitter.com/zalando_uk Follow us on Pinterest: https://www.pinterest.com/zalandoUK
https://wn.com/Zalando_Customer_Care_In_Berlin_Serving_Customers_From_15_Countries
Hagebau – Serving customers wherever they are with SAP Hybris

Hagebau – Serving customers wherever they are with SAP Hybris

  • Order:
  • Duration: 1:44
  • Updated: 01 Feb 2016
  • views: 272
videos
European wholesaler cooperative Hagebau wanted to be able to offer commercial customers the chance to browse their entire range of products online. And with SAP Hybris they were able to do just that. Now customers can enter the store form wherever they are, whenever they want to. At the same time Hagebau gains a competitive advantage. Transcript: We finally have the opportunity to offer our commercial customers our entire product range online through the Hagebau hybris online store. Our sales representatives have more time to focus on selling. Thanks to the hybris-based online store, we can now digitize many of our processes. Most of our customers are based in rural areas. Thanks to our specialist online store, our customers are spared long-distance trips and we gain a competitive edge. If we don’t move into the online market, somebody else will. We have to protect our market share. Offering a specialist online store gives us more freedom to respond to changing customer requirements. Our specialist online store gives our commercial customers 24/7 access to us wherever they are. We wanted to give our customers the option of ordering and accessing services online. The cooperative, hybris-based Hagebau solution gives us the opportunity to operate at a very high level without having to bear the substantial costs alone.
https://wn.com/Hagebau_–_Serving_Customers_Wherever_They_Are_With_Sap_Hybris
Learn about body language when serving in a bar.

Learn about body language when serving in a bar.

  • Order:
  • Duration: 1:14
  • Updated: 21 Jan 2013
  • views: 5726
videos
Learn about the importance of body language when serving a customer. Here Angus Winchester talks about the importance of body language. Although they are generally not aware of it, many people send and receive non-verbal signals all the time. The technique of 'reading' people is used frequently and positive signals help assure and reassure customers when serving drinks.
https://wn.com/Learn_About_Body_Language_When_Serving_In_A_Bar.
Eurostar: Engaging Employees & Serving Customers Better

Eurostar: Engaging Employees & Serving Customers Better

  • Order:
  • Duration: 31:15
  • Updated: 06 Oct 2015
  • views: 444
videos
Two decades ago, Eurostar reimagined the way people travel from the UK to Paris and Brussels forever. Today Eurostar is focused on delighting customers from across the Continent with the addition of new routes and the redesign of their entire fleet, including the addition of the new e320 train. Connecting more than 100 destinations across Europe, Eurostar sets the standard for international train travel. Join Eurostar CIO Antoine de Kerviler for an inside look at how Eurostar is enabling and aligning all employees to deliver the best experience. We'll explore Eurostar's strategy to improve the customer experience and grow the business, the technology strategy to align and enable employees across all areas of the business to support the new e320 introduction, the transition off Sharepoint and other legacy technology and into the cloud with Salesforce to enable the business transformation, and how employees share experience, knowledge, and real-time updates using Salesforce Communities and Salesforce native app Simpplr Social intranet.
https://wn.com/Eurostar_Engaging_Employees_Serving_Customers_Better
Serving customers in global market

Serving customers in global market

  • Order:
  • Duration: 8:44
  • Updated: 19 May 2017
  • views: 4
videos
https://wn.com/Serving_Customers_In_Global_Market
Serving Customers with Integrity

Serving Customers with Integrity

  • Order:
  • Duration: 0:43
  • Updated: 21 Oct 2011
  • views: 77
videos
One customer speaks about how she appreciates the consistency of Berkeys service integrity.
https://wn.com/Serving_Customers_With_Integrity
10 Tips for Serving Customers Via Social Media

10 Tips for Serving Customers Via Social Media

  • Order:
  • Duration: 1:44
  • Updated: 16 Jun 2017
  • views: 59
videos
According to ICMI research, more than 2/3 of contact center leaders acknowledge that social media is a vital channel for customer support. Despite that realization, less than half of contact centers today formally offer social media customer care. Adding new support channels to the mix is no easy task! And with the rapid evolution of social media platforms and technology, piloting a social care program can feel even more daunting. Our #ICMIchat community shared some best practices this week. Here are 10 tips to help you get started. More advice here: http://www.icmi.com/Resources/Whitepapers/Worksheet-Social-Care
https://wn.com/10_Tips_For_Serving_Customers_Via_Social_Media
Oh Yes I Can: Serving customers with disabilities

Oh Yes I Can: Serving customers with disabilities

  • Order:
  • Duration: 20:07
  • Updated: 19 Jun 2014
  • views: 423
videos
13 million adults in the UK have a disability or care for someone who has. If you're in business, you ignore this huge market at your peril. This 20 minute video shows how making goods and services accessible to disabled people is good business sense. And it explains why 'accessibility' does not just mean ramps for wheelchair users. Beyond physical accessibility, the examples show the importance of awareness of disabled people's needs. The 'Equipment & Adaptations Lucky Dip' shows how easy it often is to serve disabled customers better. And the programme ends with a guide to disability 'etiquette'.
https://wn.com/Oh_Yes_I_Can_Serving_Customers_With_Disabilities
Adrianna Papell — Serving Customers Online with FedEx

Adrianna Papell — Serving Customers Online with FedEx

  • Order:
  • Duration: 3:27
  • Updated: 13 Dec 2016
  • views: 1335
videos
Adrianna Papell offers quality dresses that feature unique designs, fit great, and feel customized to the wearer. Women love Adrianna Papell dresses because the brand focuses on their needs — from searching on the website to taking advantage of flexible delivery options. Find out more about how this fashion-forward business serves online customers and brings a new level of customization and convenience with FedEx.
https://wn.com/Adrianna_Papell_—_Serving_Customers_Online_With_Fedex
Professional Selling Serving Customers—Serving the Firm

Professional Selling Serving Customers—Serving the Firm

  • Order:
  • Duration: 13:05
  • Updated: 19 Jul 2012
  • views: 1217
videos
Ch 14 Video
https://wn.com/Professional_Selling_Serving_Customers—Serving_The_Firm
Serving Customers, Without Even Talking (VOA On Assignment Nov. 15)

Serving Customers, Without Even Talking (VOA On Assignment Nov. 15)

  • Order:
  • Duration: 4:59
  • Updated: 15 Nov 2013
  • views: 1064
videos
Washington has become a unique hub for the city's deaf community. The market employs and caters to deaf and hearing people, and also was built using deaf-design principles to make it easier for deaf people to communicate. And as VOA's Michael Lipin tells On Assignment, the market is a place where deaf and hearing people can hang out together.
https://wn.com/Serving_Customers,_Without_Even_Talking_(Voa_On_Assignment_Nov._15)
A slice of 5G serving global customers

A slice of 5G serving global customers

  • Order:
  • Duration: 5:01
  • Updated: 09 May 2017
  • views: 1471
videos
Ericsson and the leading operator SK Telecom are running a successful trial of 5G Federated Network Slicing in South-Korea. The solution secures the network performance across borders, significantly reduces latency and makes life easier for third-party application developers. Watch this testimonial video and visit the Ericsson webpage referenced below for more information. https://www.ericsson.com/5G-core
https://wn.com/A_Slice_Of_5G_Serving_Global_Customers
3 Questions: Mark Babbitt on Serving Customers Better

3 Questions: Mark Babbitt on Serving Customers Better

  • Order:
  • Duration: 1:24
  • Updated: 31 Jul 2014
  • views: 255
videos
MARK BABBITT is CEO and Founder of YouTern, a social community for college students, recent graduates and young professionals that Mashable calls a "Top 5 Online Community for Starting Your Career." A prolific blogger and speaker, he is also President of Switch and Shift and a co-founder of ForwardHeroes.org. Mark is the father of five and a grandfather; he and his wife call Seattle home.
https://wn.com/3_Questions_Mark_Babbitt_On_Serving_Customers_Better
Improving Customer Service for People with Disabilities

Improving Customer Service for People with Disabilities

  • Order:
  • Duration: 8:04
  • Updated: 04 May 2011
  • views: 29239
videos
https://wn.com/Improving_Customer_Service_For_People_With_Disabilities
Roblox Restaurant Tycoon Ep1  Cooking Food, and Serving Customers!

Roblox Restaurant Tycoon Ep1 Cooking Food, and Serving Customers!

  • Order:
  • Duration: 6:47
  • Updated: 07 Jun 2017
  • views: 518
videos
https://wn.com/Roblox_Restaurant_Tycoon_Ep1_Cooking_Food,_And_Serving_Customers
Stop Serving Customers

Stop Serving Customers

  • Order:
  • Duration: 2:52
  • Updated: 06 Dec 2011
  • views: 97
videos
It's time to stop serving customers and start serving individuals. The leadership of Agile Businesses know to customize to the person and it will get loyalty in return.
https://wn.com/Stop_Serving_Customers
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